Meet the Team: Mark

Mark Wells Quest. Mark checks all the orders that have been picked from the warehouse against the order sheet, he also checks the delivery method which could be the local van routes across a team of drivers or for further afield we use various courier services.

Once an order has been checked Mark packs the order in boxes, using packing and tape to make sure each delivery is safe and secure on route, Mark also packs the long length of track for sliding door systems, these can be up to 6m so they need special cardboard track protectors.

Mark also organises the blades that come in each week for the blade sharpening service, once sharpened Mark sends the blades back to the customers and packs these appropriately.

Mark is also trained to work in the other areas in the warehouse, so he helps out when things get really busy, he also covers holidays, this would be in goods in, picking orders from the warehouse or driving the forklift to bring goods in or loading for dispatch.

Mark’s typical day

7.30am

All the Quest van drivers come in and load their vans with orders, he make’s sure everything is finished up before they pack their vans and include any last minute orders from customers. Van route customers can order up until 7.30am and get a same day delivery.

8- 5pm

Checking and packing orders all day and he finds time to sort out the blade sharpening and help out in the other areas if needed.

Mark commented “My day is always busy and active, in the morning we allow 5 minutes for a quick team huddle meeting where we let each other know if we extra resource is needed into a particular area”. To know more contact us at 01280 822062